Verifying Your jitab Account
Verification is a one-time step that unlocks withdrawals and keeps your account secure. We ask for a government-issued photo ID — a National ID card or passport works — and a quick selfie to match the document. Upload both through the Verify Account section under your profile. Our team checks the documents, and you get a notification once the account is cleared.
This process protects your wallet from unauthorised access and makes sure payouts reach the right person. You only go through this once; everything after that uses the verified account.
- Open Verify Account — Find the verification section under your profile or account settings.
- Upload your ID — Take a clear photo of your National ID card or passport and upload it to the form.
- Submit a selfie — A selfie matching your ID photo confirms the account belongs to you.
- Await confirmation — We review your documents and notify you when verification is complete and withdrawals are unlocked.